Privacy policy

Privacy Policy

Effective Date: 1 January 2025

Selyora ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you interact with Selyora through our website, studio, exhibitions, email communications, social media platforms, or any other services we provide (collectively, the "Services"). By accessing or using our Services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Identification details (only where legally required)
  • Payment-related information (processed securely via third-party payment gateways)

1.2 Automatically Collected Information

When you use our Services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive information from third parties such as payment processors, logistics partners,  marketing platforms, or social media services, subject to their privacy policies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders, including customized jewellery requests
  • To communicate with you regarding orders, inquiries, and customer support
  • To personalize your experience with Selyora
  • To improve our products, services, website, and customer experience
  • To send promotional offers, updates, and marketing communications (only with your consent)
  • To comply with legal and regulatory obligations, including taxation requirements
  • To prevent fraud, unauthorized transactions, and misuse of our Services

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests, provided such interests do not override your rights

4. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: Trusted third parties who assist us in operating our business (e.g., payment gateways, shipping partners, IT services, tax consultants)
  • Legal & Tax Authorities: When required by law, regulation, GST compliance, court order, or governmental authority
  • Business Transfers:In the event of a merger, acquisition, restructuring, or sale of assets
  • With Your Consent: When you explicitly agree to share your information

5. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and taxation obligations, resolve disputes, and enforce our agreements.

7. Data Security

Selyora implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

8. Cookies and TrackingTechnologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Analyze website traffic and usage patterns
  • Improve user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our Services.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct or update inaccurate data
  • Request deletion of your personal information (subject to legal and tax record retention)
  • Withdraw consent at any time
  • Object to or restrict certain processing activities
  • Request data portability

10. Children’s Privacy

Selyora does not knowingly collect personal information from individuals under the age of 18.  If we become aware that such data has been collected, we will take steps to delete it promptly.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. Continued use of our Services after such updates constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: 

  • Selyora Email: [raghunathjwl@yahoo.com]
  • Phone: [+91 90849 90282]
  • Address: [First Floor,17-A,Sec-B,Govind Nagar near Potra Kund,Mathura(U.P.)]

This Privacy Policy reflects Selyora’s commitment to luxury, legal compliance, transparency, and trust.